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About Us:

Sydney City Budget Hotel is a boutique property located in the vibrant suburb of Darlinghurst, Sydney. Since opening in 2025, we have built a reputation for delivering warm, personalised service across our 11 rooms. We are now seeking an experienced and motivated Hotel Manager to lead our operations and continue delivering an exceptional guest experience.

Position Overview:

As Hotel Manager, you will be responsible for overseeing and coordinating all aspects of the hotel's daily operations. You will lead a team, manage guest relations, and ensure the property operates efficiently, profitably, and in full compliance with relevant legislation.

Key Responsibilities:

Manage and oversee the day-to-day operations of the hotel's 11 units
Plan, organise, direct and coordinate hotel activities to ensure efficient and profitable operations
Oversee all front desk functions including guest check-in and check-out procedures
Manage guest bookings and enquiries, ensuring accurate records and efficient processing of guest data
Handle guest complaints promptly and professionally to ensure high levels of customer satisfaction
Provide guests with local tourism information and assistance as required
Maintain and uphold high standards of service quality and cleanliness throughout the property
Ensure full compliance with Workplace Health and Safety legislation and regulations
Prepare management reports, financial accounts, and administrative documentation
Develop, implement and monitor budgets to maintain financial performance
Select, train, supervise and performance manage staff
Build and maintain strong relationships with guests, suppliers and local businesses

Requirements:

Education & Experience:

Diploma (AQF level 5 or above) in Hospitality Management, Business Management or a related field; and
Minimum of 1 year of relevant work experience in hotel or accommodation management

Skills & Attributes:

Demonstrated ability to manage day-to-day hotel operations effectively
Strong attention to detail with excellent organisational and administrative skills
Outstanding verbal and written communication and interpersonal skills
Genuine passion for the hospitality industry and delivering exceptional customer service
Ability to resolve guest concerns promptly and professionally
Sound knowledge of WHS obligations and compliance in a hospitality environment
Proficiency in hotel property management systems (PMS) and general office software

What We Offer:

Competitive salary of $77,000 – $80,000 per annum (commensurate with experience)
Supportive and collaborative team environment
Opportunity to lead and grow with an established boutique property
Central location in the heart of Darlinghurst, Sydney

How to Apply:

To apply, please submit your current resume and a cover letter addressing the requirements above. Applications are welcome from candidates who meet the minimum qualification and experience criteria as outlined.

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Apply for Hotel Manager at City Budget Hotel